frequently asked questions
General Questions
What is ASCERA?
ASCERA is a premium vape hardware brand specializing in high-quality ceramic and glass 510 cartridges designed for optimal performance and safety.
What sets ASCERA cartridges apart from other vape hardware?
ASCERA cartridges feature zirconia ceramic components, borosilicate glass reservoirs, patented triangular apertures, and terpene-resistant FKM gaskets to enhance durability, flavor retention, and chemical compatibility.
Where can I purchase ASCERA products?
ASCERA products are available through licensed distributors and retailers. Contact sales@ascera.ca for inquiries.
Product Specifications & Performance
What materials are used in ASCERA cartridges?
ASCERA cartridges are made with zirconia ceramic, borosilicate glass, Ni80Cr20 heating elements, and FKM gaskets to ensure chemical resistance and high performance.
How do ASCERA's patented triangular apertures improve performance?
The triangular aperture design ensures better oil flow at lower volumes, allowing users to utilize every last drop and experience consistent vapor production.
Are ASCERA cartridges compatible with all 510-thread batteries?
Yes, ASCERA cartridges are designed to work with all standard 510-thread batteries.
What oil viscosities are compatible with ASCERA cartridges?
ASCERA’s variable viscosity coil optimizes performance for a wide range of oil viscosities, from thick distillates to thinner terpene-rich extracts.
Production & Automation
How does ASCERA support large-scale production?
ASCERA offers a 5×5 pre-racked automation solution, reducing touchpoints and improving efficiency for high-volume filling and capping.
What is the benefit of pre-racked trays in ASCERA’s automation system?
Pre-racked trays eliminate unnecessary handling steps, allowing faster, more consistent filling and capping in less than two minutes.
Which filling machines are compatible with ASCERA cartridges?
ASCERA cartridges are compatible with industry-standard filling machines like the Thompson Duke IZR and LFP series.
Compliance & Safety
What certifications do ASCERA products have?
ASCERA products comply with CE (European Conformity), FDA Food Grade Certifications (21 CFR 177.1210, CPG 545.400, CPG 545.450), and ISO 13485 quality management standards.
What safety measures are in place for ASCERA hardware?
ASCERA cartridges undergo heavy metal testing by Bel Costa Labs using ICP-MS technology to ensure no harmful contaminants leach into the oil.
Does ASCERA comply with EU vaping regulations?
Yes, ASCERA is registered with the European Common Entry Gate (EU-CEG) and complies with the EU Tobacco Products Directive (TPD).
Customization & Bulk Orders
Can ASCERA cartridges be customized with branding?
Yes, ASCERA offers customization options, including logo engraving and proprietary branding on cartridges.
How can I place a bulk order for ASCERA products?
Bulk orders can be placed by contacting sales@ascera.ca or calling +1 (778) 244 8303.